Vision
Mission
Objectives
Functions
Vision
Mission
Objectives
Functions
- Receive citizens, listen to their inquiries and complaints, and direct them to the appropriate department or division for further assistance.
- Receive and process citizens’ requests or complaints, prepare the necessary reports and recommendations, and submit them to the responsible authority within the college for review.
- Conduct daily meetings with citizens, particularly those involving exceptional cases, and submit the relevant recommendations to the Dean.
- Arrange and coordinate citizens’ meetings with the Dean in accordance with the approved instructions and directives.
- Inform citizens of the actions taken regarding their requests or complaints via telephone, email, or during their in-person visits.
- Submit statistical reports on the number of meetings conducted by the Dean to the Citizens Affairs Division at the University.